*Thread locked to curb conversation to PM. I will forward it to the Engineering Team so they can have a closer look at the audio issue with Discord. Please PM me the serial number so I can validate its model and specification to help me start a case. Adjust the microphone volume in Windows as required. If Working does not appear, click Microphone, and then click Set Default. (Note: Make sure that Working appears under Microphone. Click Microphone, and then click Properties. Click on Sounds, click the Recording tab. Return to Discord and test out to see if mic volumes have improved on the Input Sensitivity meter. Right click the speaker icon which is on the right bottom corner of the desktop screen of the taskbar. Slide the Microphone slider to the right up to 100. I also agree that turning off the RGB of your headset is not an option. In the Microphone Properties window that appears, choose the Levels tab. I really wanna solve this! Here's a thorough documentation i've gathered on this problem: I went through a lot of posts and forums regarding this issue as well as most of the troubleshooting tips. This has been happening for roughly a year now. I spent a small fortune on my RGB equipment and i am not willing to restrain from using it.My keyboard (BlackWidow V3 Mini HyperSpeed Phantom Edition) becomes blank with no letters on keycaps if RGB illumination is not present, EVER IN DAYLIGHT!.*Please note that turning off the RGB lighting isn't a vaiable option for me for the following reasons: Turning off all RGB lighting controlled with Razer Synapse.I always keep my drivers and apps updated. ![]() In other words, this tends to happen if sound reaches a certain decibel. I've noticed that this seems to happen more often if someone in the voicechat is yelling or making loud noises example. ![]() Headset seems to be disconnected while audio is not present since it does not show up as an audio device and dissapears briefly from Razer Synapse if the app is open.If in game, freezes and lagging are often an issue during the audio cut off.RGB lights controlled via Razer Synapse flash off and back on quickly. ![]() Headset included microphone mutes itself.Audio cuts out for roughly 3 seconds with an audible pop.I really wanna solve this! Here's a thorough documentation i've gathered on this problem:ĭuring a discord call at any moment the following things can happen simultaneously:
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